FAQ
- Frequently Asked Questions
Q. Why do business with you as opposed to any other suspension shop?
Q. What do you mean when you say low overhead?
Q. Why is suspension so expensive?
Q. What can I expect if I choose to do business with Total Racing Solutions?
Q. Does Total Racing solutions compete on pricing?
Q. Does Total Racing Solutions offer support to racers?
Q. Why do business with you as opposed to any other suspension shop?
A. We have more experience as professionals than all but a handful of chassis tuners in the US. We do not engage in negative advertising but we would suggest that there are only a handful of people that we consider to be our peers. Most importantly we want you feel comfortable with us and have confidence that we will be here when and how you need us to be.
Q. What do you mean when you say low overhead?
A. Our business model is similar to that of an electrician or a doctor. We have no need for an expensive storefront, excessive staffing or a slick marketing campaign. Instead, we invoke the latest communications technology, efficient shipping, receiving and warehousing techniques and rely on word-of-mouth advertising.
Q. Why is suspension so expensive?
A. There are two main reasons for the cost. First: The tolerances and materials involved in state-of-the art suspensions are expensive and hard to maintain. The products are built in low numbers and with exacting standards. For example, the production cost of a stock shock on the average sport bike is somewhere in the $50.00 range. The production cost of a quality aftermarket shock would be about 10 times that figure. Second: The market is limited. Less than 10% of all performance motorsports products ever see after-market suspension components. The power-sports industry is a small market in the first place.
Q. What can I expect if I choose to do business with Total Racing Solutions?
A. In addition to supplying the best components available, we guarantee the highest attention to detail, period. We are fully committed to the long-term relationship, it is essential in chassis development. Support after the sale is paramount to the success of the services invoked.
Q. Does Total Racing solutions compete on pricing?
A. Of course. Having said that, we only carry a line that we consider to be the best products available. If you have a question about pricing please contact us directly.
Q. Does Total Racing Solutions offer support to racers?
A. Yes. The first step is to fill out the secure support form located on the website. Our support department will then contact you to review your application.





